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Dementia Support

Our Approach

We believe that dementia changes how someone experiences the world, but it doesn’t change who they are at their core.

That’s why at Rembrandt Living we focus on building relationships, recognising individuality, and creating comfort through familiarity and trust.

With a dedicated Dementia Care & Training Manager on our team, we offer real-time support and coaching for our staff, and ongoing guidance for families. Our goal is to make each day feel safer, more connected, and more meaningful for the person living with dementia, and for those who love them.

“The guidance you showed is invaluable for families.”

RESIDENTS AND FAMILIES TESTIMONIAL

Leading the way in Australia

Proudly Positive Approach to Care® Knowledgeable Accredited

We are proud to be the first Positive Approach to Care® (PAC) Knowledgeable Accredited aged care service in Australia, and only the second outside the United States.

Developed by dementia expert Teepa Snow, the PAC model is internationally recognised for helping care partners understand the physical and chemical changes in the brain and how to respond with empathy and skill.

This accreditation reflects our deep commitment to improving dementia care, not just in theory, but in everyday practice.

Rembrandt + PAC = Better Dementia Care.

Confidence. comfort. connection

What It Means for You and Your Family

When someone you love is living with dementia, choosing the right care can feel overwhelming. At Rembrandt, we offer more than just experience, we offer a way forward that feels personal, calm, and grounded in understanding.

Our PAC-informed care means:

  • Fewer distressing moments
  • Better communication and connection
  • More comfort, less confusion
  • Staff who know what to do — and why
Rembrandt + PAC = Better Dementia Care.

You’ll feel the difference, in the way we listen, the way we connect, and the way we care.

who is teepa snow?

Teepa Snow is an internationally respected occupational therapist and dementia care educator.

With decades of clinical and teaching experience, she created the Positive Approach to Care® model to help carers understand what’s happening in the brain and respond with compassion, confidence, and skill. Her work has helped transform dementia care worldwide, and now, right here at Rembrandt.

Ongoing training and real-time support

Learning Never Stops

Dementia care is constantly evolving, and so are we. All Rembrandt staff receive dementia-specific education and ongoing coaching, guided by our in-house Dementia Care & Training Manager. That means our team doesn’t just “complete training”; they grow their confidence and skill every day, in real time, with real support.

We also offer families:

  • Education sessions and information
  • Practical tools for care at home
  • A listening ear when things feel tough

Because when everyone understands what’s happening, we can all respond with more compassion, and better outcomes for the person at the centre.