Accreditation seeks to assess the quality and care of services delivered by approved providers against the Quality Standards and contributes to improved safety, quality and continuous improvement of services.
We have an unblemished record in relation to retaining our Accreditation Status with the Australian Government Aged Care Quality and Safety Commission across both our residential and home care services.
A new Star Rating System was introduced in December 2022 for residential care. This is based on 4 categories, these categories and their weightings are:
- Residents’ Experience – weighting 33%
- Service Compliance with Accreditation – weighting 30%
- Care Minutes – weighting 22%
- Quality Indicator Program
We are pleased to advise that our residential services currently have a 4 star rating.